Melco is an embroidery machine technology company. Of course we love embroidery, and high speed commercial embroidery machines, but our number one priority has always been our customers. People choose Melco for our amazing embroidery machines and software, but also for our outstanding support network. We are available through multiple channels online, including social media, but also via telephone when immediate need arises. We also have a large network of Melco Certified Trainers and Technicians across the United States. Another distinct Melco advantage... when you invest in Melco embroidery technology, you are buying direct from the manufacturer. Buying direct allows you the benefits of the best possible pricing, warranty, service and support on new and used embroidery machines.